Damages
Ritapikoboutiqueshop.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Refunds, returns, and exchanges

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We accept returns up to 14 days after delivery, if the item is UNLAUNDERED AND UNUSED  and in its original condition.

We will refund the full order amount minus the shipping costs for the return. 

If you made the wrong order or wish to make an exchange, please email us as soon as possible at pikorita@yahoo.com with your exchange order.  You are responsible for any shipping cost for exchanges or returns.